Return to site

Office for mac 2016 troubleshooting

broken image

Meanwhile, I’d like to confirm whether you can sign into the Office 2016 applications with another work and school account. If yes, untick it, restart the Mac and do a test to see the result. I suggest you open System Preferences>Network>Advanced>check if the Auto Proxy Discovery is ticked.

broken image

I have already contacted Microsoft Office support and they replied ' From the error message, it sounds like a network issue. It appears the message 'No network connection - Please check your network settings and try again.' even if I am fully connected.

broken image

I am not able to sign in from my computer to any of the Office applications (while I can from my smartphone).